J Harlen Co. Privacy and Security Statement


This statement summarizes our privacy and security practices and applies to information collected by or through J Harlen Co. and jharlen.com including through your use of these Sites and any interactive features, downloads or widgets made available through these Sites or that interact with these Sites and include a link to this statement, whether access via computer, mobile device or other technology. Please read the Privacy and Security Statement and Community Guidelines and Terms of Use before purchasing, using, or submitting content in any form or medium for publication on these Sites. By using our services and accessing these Sites, you are consenting to the information collection and use practices described in the Privacy and Security Statement and Community Guidelines and Terms of Use. We provide this summary of our Privacy and Security Statement ("Statement") because you have the right to know what Personal Information we collect, how it is protected and used and the circumstances under which it may be disclosed. This statement does not apply to your use of other web sites nor does it apply to information collected offline by us (unless specifically stated).


If you have further questions regarding this Statement, please contact us:

 ·         by email at: info@jharlen.com and include your name and telephone number or email or postal address so that we can contact you; or toll-free at 1-888-878-5480; or

·         by letter to us at: J Harlen Co, PO Box 98956, Raleigh, NC 27624-8956, making sure to include your name and mailing address or telephone number so that we can contact you.


The Personal Information You Provide Through These Sites


We may collect Personal Information you voluntarily provide to us or that is given to us by affiliated entities or third parties. We may request Personal Information from you, which is information that could be used to contact your or identify you personally in connection with your use of, or participation in, certain Site functions such as purchasing products or services, membership registration, uploading video, uploading photos, access to sweepstakes or contests, games, surveys, content submissions, chats, blog comments, discussion groups, promotions, free products or services or additional information or resources we make available on these Sites. The types of information we may collect include:


·         contact information, such as your name, shipping and/or mailing address, phone number, email address;

·         credit or debit card account number, and may also include your purchase history;

·         information about your activity preferences and interests;

·         registration information such as valid email address, username or community name, gender, birthday;

·         Information you provide when participating in contests, surveys, community discussions and comments, ratings and reviews, outdoor questions and answers, online forums, chats and blogs. Please note: Information posted in these areas becomes public information. Please use caution before disclosing any Personal Information in these public content areas;

·         referral information for services to help you inform a friend about our Sites such as Wish List, e-Gift Card and Email-A-Friend;


We do not share email addresses you provide to us when you use the Wish List, eGift Card and Email-A-Friend features or when you contact us via email. The types of Personal Information collected about other people at pages like these may include the person's name and e-mail address which is used on a one-time basis to facilitate the communication on your behalf. We assume when you use the Wish List, eGift Card and Email-A-Friend features that you have the authority or have obtained the consent of the recipient of your message to provide us with his or her email address for the purpose of sending the message and any attached information.


How We May Use The Information You Provide


We may use your Personal and non-Personal Information for our general commercial purposes, to respond to and fulfill your requests for products and services and to market our products and services that you have agreed to receive or when we have your consent to:


·         send you our catalogs and other offers through mail;

·         send you our email newsletters and specials offers, and notify you when you have won one of our contests;

·         contact you about the status of or to obtain additional information about your order;

·         improve our web site, customer service and merchandise selections;

·         process your registration on these Sites, including verifying your email address is active and valid;

·         track user involvement in our community discussions. We do this to provide you with an open, but also civil, discussion forum.

·         perform statistical analysis to learn more about how these Sites are used, we aggregate and analyze the data collected to monitor and analyze use of these Sites, to better tailor site functionality and our content and design to suit our visitor’s needs;

·         syndicate (if we choose) the publicly available content of our community areas to third-party websites using RSS or other technologies. Please use caution when deciding to disclose any Personal Information in public activities or submissions;

·         prevent illegal activities such as content that infringes or violates the rights of other members or violates the law. We can remove any type of content you post on these Sites if we believe illegal activities are present.


The Personal Information We May Collect From Other Sources


We may receive information about you from third-party sources when you allow us access to your data through a third-party service to create a site profile or when a friend provides us your information. For example, we may receive information from social networking sites, databases, online marketing firms, and ad targeting firms.


We do not rent or sell email address lists. We may share segments of your Personal Information with our affiliated entities. We may share your Personal Information with unaffiliated entities when (1) you request or authorize it; (2) the information is provided to help complete a transaction for you; (3) the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) the disclosure is done as part of a purchase, transfer or sale of services or assets (e.g., in the event that substantially all of our assets are acquired by another party, customer information may be one of the transferred assets); (5) the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, processing orders, sending emails about our products or services, etc.); (6) the information is shared with third parties for their marketing use; or (7) to others as described in our Privacy Statement. We may also gather aggregated data about you and disclose such aggregated (but not personally identifiable) information to third parties for promotional or other purposes.


Personal Information We Do Not Share


We do not give access to your contact information to third-parties when they display advertisements on our Sites. We do not share your telephone number or credit card information for use by other companies, for more details on the sharing of your Personal Information; please contact us.


How You Can Control the Use of Your Personal Information


We give you choices and control over the collection and use of your Personal Information. You can, at any time update your Personal Information, remove your email address from our email list or remove your name from our catalog mailing list or from lists we share with quality companies. And, you may opt out of individualized data collection done by our third party analytics service.


We will act promptly to honor your requests to change or delete your Personal Information, but processing may take up to two weeks. Requests to remove Personal Information from marketing lists will apply to future mailings and future sharing of information, not to past disclosures or use. Please remember that we do not have access to, or control over, advertisers' or service providers' cookies, and the information practices of third-parties are not covered by this Privacy Statement.


There are known methods that spammers can use to hide their identity by using other people's email address to send out emails. If you have any question about the genuineness of an email you receive that appears to be from J Harlen Co, contact us at info@jharlen.com and do not furnish personal information in response to the email.


How You Can Control Email Communications You Receive From Us


You have the opportunity to choose to receive email communications such as our newsletter and/or special offers and change your mind at any time. If you choose not to sign up for this email service, we will send you only email that relates to a specific purchase or in response to an email inquiry from you.


Other Types of Information We May Gather, How it is Used and Our Use of Gifs and Cookies, Do-Not-Track


We may use technology to collect anonymous, non-Personal Information that indicates how our site is used by visitors. We use this information to improve our site, for example by enhancing pages or features that are visited frequently, and on occasion we may share this information with our affiliates or other third party companies to provide them with an indication of the amount of interest in our site for advertising purposes and to help us plan for technical improvements. This information will not identify you or any other user of our web site as an individual. We currently do not use technology that recognizes or responds to Do-Not-Track signals from your web browser. We engage third parties such as advertising service providers that may collect information about your online activities over time and across different websites when you visit our site. We may use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. We use cookies to understand how our site visitors link to our site and what pages they view during their visit. Cookies also allow us to personalize your shopping experience, advertise to you on other web sites and speed the check-out process. Your browser must be set to accept cookies before you can place an order at jharlen.com.


How We Strive to Protect Personal Information


These Sites have implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your Personal Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Personal Information in order to provide the products and services that you request.



While we take precautions to protect your Personal Information, you also play a role in protecting our information. You can help to maintain the security of your online transactions by not sharing your user name or password with anyone. If we receive instructions using your user name and password we will assume that the instructions have been authorized by you. We cannot guaranty the security or any information you transmit to use or from our sites or in unencrypted emails you may send us, and therefore you use our sites at your own risk.


Our Policies Regarding Children


You must be 18 years of age to be a member of or use these Sites. We will not encourage participation or visitation by children. We do not sell products for purchase by children; however, we do sell children's products for purchase by adults. If you are under 18 years of age, please do not submit any information without the express consent and participation of a parent or guardian. We will not knowingly collect Personal Information about any person under 13 years of age. If you believe that we have information from or about anyone under 13 years of age, please notify us by email at: info@jharlen.com or call us toll free at: 1-888-878-5480.


Links to Other Sites


We may provide links to affiliated entities and on occasion to other sites we think you may enjoy. These affiliated sites operate independently of J Harlen Co. web sites and have established their own privacy and security policies. For the best online experience, we encourage you to review these policies before submitting any Personal Information through these affiliated sites.


Consent to Transfer


These Sites are operated in the United States. Please be aware that any information you provide to us will be transferred to the United States. By using these Sites and/or providing us with your Personal Information through these sites, you consent to this transfer.




If you display an element from our site on your Web page or publication, you have altered our material and redistributed it without our permission. Altering our copyrighted material in any way is a violation of J Harlen's copyrights. We will pursue by all legal means to protect our media materials.


Updates to this Statement


We may change this policy from time to time to reflect changes in our business practices and service offerings. The most recent version of the Privacy Statement will be posted. If we change this how we use your Personal Information or the purposes or entities for and to which we disclose your Personal Information, we will update the "Effective Date." We will also post the policy change notification on our web site.


Effective Date: September 1, 2015